A Family Affair 8

Dillabaugh’s Floor Covering and Design

Family ties can be powerful things. Witness Casey Dillabaugh. After spending every summer since he was 12 years old scraping floors at job sites and working in his father’s warehouse at Dillabaugh’s Floor Covering and Design in Nampa, he left for college in San Diego saying he was never coming back, the flooring business was not for him.

Casey was just starting to crawl when his father, Cal, and his grandfather, Wilson, started the family business in 1982, and even then he seemed to be trying to leave the nest.  Stories of the youngster continually crawling out the front door and heading down the street are family lore.

Business was good, and over the years, Cal’s hard work and diligence paid off. It wasn’t long before they had to move to a larger Nampa location, and as the Treasure Valley continued to grow, they added two more stores in Boise and a fourth in Payette.

“He also diversified the business quite a bit,” says Casey. “We’re not just flooring any more, and in addition to our retail stores we do a lot of work with new home developers. We create countertops in our own granite fabrication plant, offer custom cabinetry and window treatments.”

In 1990, Cal joined a national buying group called Carpet Max. By 2001, it had been bought by Flooring America, a division of CCA Global, the largest floor covering cooperative in the world. All of its 400-plus members own their own stores and use their joint buying power to get better pricing from manufacturers.

“We go to the mills and say we’re all going to take on the same products and market them the same way,” Casey explains. “And the power of the group allows us to pass those savings on to our customers.”

In case it isn’t obvious, Casey did return. Despite spending four years after college in a dream job as Charity Programs Coordinator for the Century Club of San Diego, whose sole function is putting on the Buick Invitational PGA Tournament each year, those family ties just wouldn’t let go. So, in 2008, he and his wife returned to Idaho and the family business.

“It was the worst possible time to move into a construction-related business,” Casey says with a smile. “But it was just time to come home.”

By 2011, the company had started to come out of the doldrums, along with the rest of the construction business, and Casey had worked his way up to vice president of retail operations. Then, in January of this year, Cal decided to retire, and happily sold the business to his son. Beyond continuing the family ties, Casey truly feels he has found his place in life.

“I tell the staff all the time, we are blessed beyond measure,” Casey says. “This has been the busiest year in our 34 years of existence and, honestly, we still have room for growth.”

And with growth in the Treasure Valley showing no sign of slowing down any time soon, it seems safe to say that the Dillabaugh family will be making homes more comfortable and stylish for at least another generation.